FAQ
About The Programme
Details about the programme, admissions and related questions.
What is the minimum advised length of stay?
We advise a minimum stay of 60 days. However, as all of our treatment is personalised, we assess on a case-by-case basis, with recommendations based on clinical consultation.
How much does treatment cost?
Our program costs are tailored to each individual and their needs. We also offer discounted packages for those who are interested in staying for longer.
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Do you offer aftercare?
Our aftercare services can be discussed on an individual basis and personalised to you
Are there any COVID restrictions?
Please check your country’s travel requirements. We comply with Indonesian Government COVID regulations.
As a loved one (parents, family, funder, friend) how can I get updates about my loved one during their treatment?
As long as we have a signed ROI from the client in treatment, we will work with all associated parties to ensure that they are informed of updates.
F a q
About Your Stay
There are lots of questions you are likely to have, and we’ve tried to answer a few of the most common ones here.
Will I be able to attend 12-step meetings?
All clients are within walking distance of over 22 meetings a week inc AA,NA, CODA, SLAA, ACA
What happens if I relapse during my stay?
We have a zero-tolerance policy for relapse. However, in the event of relapse, we will ensure that clients receive the necessary support. We would review their return following a period of time and continued abstinence.
How often will I get drug and alcohol tested?
Regularly, randomly and suspiciously
Do I need to be abstinent?
Yes. We would require you to be stable and abstinent, enabling us to provide the best care possible from your entry into our program.
Will I be allowed my mobile phone whilst in treatment?
You will have access to your mobile phone, as the goal of recovery living is to prepare you for day-to-day life. We expect you to hand in your phone during group sessions so we have your full attention and all clients’ respect for each other’s time. If there is evidence of misuse, your phone may be confiscated.
Videos
Watch an overview of our services, and hear from our satisfied clients.